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I can't say enough about, not just the product, but also the service I got (and continue to get) from DotCom Global Media. While I'm elated with the creativity and quality they put into developing my website, which has upped the game as far as the business I get now, it has been such a pleasure working with Sam and Anna Natello and their staff. They truly care about making sure their customers are getting what they want AND need and take time to make it personal along the way. I'm so glad I found them!
EXPERTS. Sam and his team are the most talented, most experienced, most knowledgeable group I have ever worked with. As a business consultant, I have worked closely with 70 or 80 digital agencies that my clients used over the years. You guys are so much better and so different than any of the other agencies that I really think you need to change the way you describe your services. It's almost like you're in an industry all of your own. Anyone who has a chance to work with you will be blessed. I will demand that all of my future clients switch to you. It will make my life so much easier and will drastically improve their results and their experience. Great job.
Sam and his team are some of the most knowledgeable, personable and responsive teams you can work with in this space. Sam knows how to explain growing a business through digital marketing so well. You will never feel overwhelmed, but if you do he will be there to help the entire way. Sam's knowledge is backed by tons of examples and best practices that he implements himself everyday. Everything was so transparent. Would recommend DotCom to anyone that is looking to scale a business effectively throughout the digital space.
One of a Kind. I have worked with 8 digital agencies over the past 15 years for my business. 3 years ago, I switched to DotCom based on a glowing endorsement from a friend who also uses them. I soon discovered that they operate at a different level of knowledge and talent than I have gotten used to working with. The most important thing is that my revenue has improved in a measurable way ever since using them. I wish I would have found them years ago. I am a huge fan!
"We hired DotCom to streamline and modernize our website. We set up a series of monthly performance metrics that have met or exceeded every month. Our website is now responsive and we are able to measure our mobile growth on that platform. In addition, they have designed features that make us uniquely advanced in our industry. The outcome that we required from the beginning was "more sales". That is a lot easier asked for than it is achieved. For the first half of 2019, our sales have increased 19%, which leads our industry."
"It was a relief when DotCom shielded us from all the technical details and just made sure we were designing a site that looks and works amazing. I was impressed with the delivery of their all-around skill set, client service and attention to detail every step of the way. They always took that extra mile to make sure our needs were met."
"DotCom was an absolute pleasure to work with. Incredibly organized, easy to communicate with and super responsive with day-to-day needs and last minute requests. They always deliver beautiful work."
"Delivering an exceptional product is always "job one". However, equally important to me as a business owner, it is crucial that I work with people that speak my language. Sam is always up-front and honest with his information. He takes ownership of his rare mistakes and is always responsive to emails and phone calls."
"I have already recommended DotCom to other businesses. DotCom went above and beyond in helping create our site and truly trying to understand our needs. They were always patient with changes that needed to be made along the way and with our learning process of building a functional site. Any changes we did have were always done quickly."
The objective of a Digital Strategy is not to create a strategy ... but rather to create results while saving time and money by making great decisions based on research and experience.
Your website needs to look great, work perfectly, be easy-to-use, include useful information, and convert strangers into leads into customers. Your website is the foundation of all your digital efforts.
Get Found, Be Seen
Once you have developed a state-of-the-art website, it is time to let the world know that you are "out there". Quality digital marketing drives traffic today, while also building a solid foundation for future success.
The Final Piece
Effectively managing hundreds (or thousands) of leads, multiple social media campaigns, email marketing, tracking your online reviews, etc. can become very difficult without the right tools.
Some of our most recent
Actual Client Results
Immediate Traffic Increase
In January 2019, a hotel in a resort community tasked us to increase their organic website traffic by 100% as one of their primary objectives. At the end of 1 full year, traffic was up by 143% ... and is still growing.
Long-Term Traffic Gains
In 2018 we were hired by a regional leader in their industry to double traffic in the first year, double again in the second year, then double again in the third. This is HUGE growth for any company. The traffic was at 3,000 visitors per month. At the end of 2018, we achieved just over 7,000 visitors per month. In 2019 we reached 22,000 per month. Currently, we have seen over 30,000 in each of the last 2 months. All organic growth!
A luxury retailer was only getting 3 qualified product leads per month from their website. 1 year later that number was up to 125 leads per month - with no drop in the quality of those leads (according to the sales manager). Last month it was up to 151.
A professional service provider was closing less than one percent of their web leads. They hired us to improve their process. Within a year, the conversion rate increased to just over 6% ... and it's still climbing. Our fee was more than covered within 3 months.
A professional service provider was concerned about their lack of social engagement and their small social following. We initiated an aggressive social engagement campaign which has seen their social audience grow by over 1200% this year, with huge increases in their engagement rates.
Increased Customer Satisfaction
A machine/tool manufacturer was experiencing lower-than-anticipated customer satisfaction with a new product release. Primarily due to a lack of training, customers were not happy with the product. We developed a series of online training videos that helped users get the most out of their purchase. Customer satisfaction increased immediately and dramtically.
A "local" service provider was being dominated by their competitors on Google. We were hired to help them establish themselves as the local market leader within 18 months. Mission accomplished, they currently rank #1 in Google for 4 of 5 terms that were targeted.
A service provider was losing an estimated 40 hours per week of productivity from his office staff simply by having to mail, fax, or email certain documents or forms to their clients and prospects. We created an online resource library for them which allowed their clients to access the forms themselves. This has led to a huge boost in productivity of the staff.
Customer Email List
A retailer was having trouble capturing email addresses of customers and leads. They had 3,000 email addresses when they approached us for help. Within 8 months, we helped them capture over 50,000 new addresses.
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